Privacy policy

Last updated: January 4, 2026

This Privacy Policy describes how FairScent Limited Liability Company (“FairScent,” “we,” “us,” and “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.fairscent.com (the “Site”), or otherwise use our services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

By using the Services, you acknowledge that you have read and understand this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

1) Personal Information We Collect

When we use the term “Personal Information,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with you or your household. Personal Information does not include information that has been de-identified or aggregated so it cannot reasonably be linked to you.

We collect Personal Information in two main categories:

A) Device Information (automatically collected)

When you visit the Site, we automatically collect certain information about your device and how you interact with the Site, including:

  • web browser and device type

  • IP address

  • time zone (where available)

  • pages or products you view

  • referring/exit pages and URLs (where available)

  • search terms used to reach the Site (where available)

  • date/time stamps and usage data

  • cookie identifiers and similar online identifiers

  • interactions with the Site (such as clicks, cart activity, and navigation)

We collect Device Information using technologies such as:

  • Cookies: data files placed on your device that often include an anonymous unique identifier. Learn more about cookies and how to disable them at: https://www.allaboutcookies.org/

  • Log files: track actions on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Pixels, web beacons, and tags: electronic files used to record information about how you browse the Site and to help measure marketing and advertising effectiveness.

B) Order Information (provided by you)

When you make (or attempt to make) a purchase through the Site, we collect information such as:

  • name

  • billing address and shipping address

  • payment information (handled through Shopify and/or our payment processors)

  • email address and phone number

  • items purchased, returns/cancellations, and transaction details

  • communications you send to us (for example, customer support requests)

2) How We Use Your Personal Information

We use your Personal Information to operate our business and provide the Services, including:

A) Fulfilling orders and providing the Services

We use Order Information to:

  • process payments

  • fulfill orders, arrange shipping, and deliver products

  • provide invoices, order confirmations, and customer service

  • administer returns in accordance with our Return Policy

  • communicate with you about your order or account

  • maintain records related to purchases and customer support

B) Security and fraud prevention

We use Device Information and certain Order Information to:

  • screen orders for potential risk or fraud

  • protect the security and integrity of the Site

  • detect, investigate, and help prevent suspicious, unsafe, or malicious activity

C) Marketing and advertising

Where permitted by law and based on your settings, we may use Personal Information to:

  • send marketing communications (email and/or SMS if you opt in)

  • show you advertisements that may be relevant to you

  • measure and improve the effectiveness of advertising campaigns

D) Improving and optimizing the Site

We use Device Information to:

  • understand how customers use the Site

  • generate analytics about shopping behavior

  • improve performance, features, and user experience

E) Legal and compliance

We may use Personal Information to:

  • comply with applicable laws and regulations

  • respond to lawful requests (e.g., subpoenas, court orders)

  • enforce our terms and policies

  • protect our rights, property, and customers

3) Sharing Your Personal Information

We share Personal Information with third parties to help us operate the Services, fulfill orders, and improve our Site, including:

A) Shopify

Our store is hosted on Shopify. Shopify processes Personal Information to provide and improve the Services. You can learn more about Shopify’s privacy practices at: https://www.shopify.com/legal/privacy

B) Service providers

We may share Personal Information with vendors who perform services on our behalf, such as:

  • payment processing

  • order fulfillment and shipping carriers

  • customer support tools

  • analytics providers

  • IT and security services

These service providers are permitted to use your Personal Information only to perform services for us (subject to their own legal obligations).

C) Analytics and advertising partners

We may use analytics tools (such as Google Analytics or Shopify analytics features) to understand how customers use the Site and to measure marketing performance. If enabled, you can learn more about Google’s privacy practices at: https://policies.google.com/privacy
Google Analytics opt-out (where applicable): https://tools.google.com/dlpage/gaoptout

D) Legal disclosures and business transfers

We may share Personal Information to:

  • comply with laws and regulations

  • respond to subpoenas, search warrants, or lawful requests

  • protect our rights and the safety of our customers

  • support corporate transactions (e.g., merger, acquisition, restructuring, or bankruptcy)

4) Behavioral Advertising

As described above, we may use Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of certain types of targeted advertising using these common controls (where available):

Depending on where you live, you may have additional rights to opt out of “sale” or “sharing” of personal information for targeted advertising (see Section 7).

5) Do Not Track / Global Privacy Control

Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, we do not respond to “Do Not Track” signals at this time.

If you use Global Privacy Control (GPC), we will treat it as an opt-out request in jurisdictions where it is legally recognized and required, for the browser/device sending the signal (and, where applicable, associated accounts).

6) Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it, subject to legal, tax, fraud-prevention, and operational retention requirements.

We retain Personal Information only as long as reasonably necessary for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.

7) Your Rights and Choices

Depending on where you live, you may have rights regarding your Personal Information, which may include:

  • the right to access/know what Personal Information we hold

  • the right to request deletion

  • the right to correct inaccurate Personal Information

  • the right to data portability

  • the right to opt out of certain processing, including targeted advertising (where applicable)

You may exercise these rights by contacting us using the contact information below. We may need to verify your identity before processing your request.

You will not be discriminated against for exercising your rights.

8) Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their policies before providing any information.

9) Children’s Privacy

The Services are not intended for children, and we do not knowingly collect Personal Information from children under the age of majority in your jurisdiction. If you believe a child has provided Personal Information to us, contact us to request deletion.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page and revise the “Last updated” date.

11) Contact Us

For questions about this Privacy Policy, privacy requests, or complaints, contact us:

FairScent Limited Liability Company
Email: info@fairscent.com
Address: 418 Broadway Ste N, Albany, NY 12207, United States
Phone: 518-407-1256