Honest Answers to your Questions

How long will my order take to arrive?

Most orders are processed within 1–2 business days by one of our fulfillment partners (shipping from Ronkonkoma, NY 11779). U.S. Standard Shipping typically takes 2–5 business days after dispatch, depending on your location. Once your order ships, you’ll receive a tracking number and email updates. Please note that carrier delays (weather, peak volume, or routing scans) may occasionally extend delivery beyond these estimates.

What does FairScent Verified mean?

Every fragrance on FairScent carries our FairScent Verified seal — our promise of authenticity, transparency, and fairness.

That means:

• Sourced from distributors we’ve personally vetted

• Personally inspected by us before being listed

• Original batch code kept intact for full transparency

• Protected by our authenticity & damage guarantee

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If something ever arrives damaged or proven inauthentic — which is very rare — we’ll take full responsibility and make it right.

We only ask that the issue be verifiable — so fairness is mutual, just as our name stands for.

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